SAfety is our first priority
Safety is our #1 priority! We are moms too, so we understand how important it is to feel your child/student will be safe touring with us. As owners, we personally customize the itinerary and one of us tours with the group to remedy concerns as soon as possible. Customized Student Tours, (CST) employees all have background checks on file. Our tour guides are over the age of 21 and are screened.
Background check verification and proof of insurance certificate are required from all bus companies we do business with for airport pick up and touring. Parents and/or guardians will receive tour itinerary prior to departure from your group leader. While in cities and on excursions, there will be one or more chaperones for every 10 students under the age of 18.
Customized Student Tours has a strict alcohol, drug and weapons policy for everyone touring. Our schools have a doors locked policy as all who visit must be identified prior to entry. It is also very important to us; your child or daughter feels safe and has the best experience possible. Host families are thoroughly interviewed and individually chosen to match each traveling student. A CST owner inspects all homes. CST owners are available 24/7 during the trip if any concerns should arise.